Support Club site answers Joomla questions

Open-source software is usually free, so it’s hard to complain about the price. But who’s there to help when you have a problem or question? In the case of Joomla, there’s the Joomla Support Club.

Joomla is open-source software written in PHP and used for publishing and managing content on the web. It increasingly popular with people who use a content management system (CMS) to automate and schedule web content.

The Joomla Support Club functions like a support service for a commercial software package. Visitors open a support ticket by choosing a help topic, entering their contact information, website address, Joomla version and details about their problem. They can return to the site to log in and check the status of their request.

The Joomla Support Club site offers no details about the people who run the site or answer questions. But the site says users can get answers to a wide range of issues including Joomla security, site optimization, template design, SEO, installation, backups and server transfers.

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Written by Ric Manning

Follow me on Twitter @ricmanning and read my technology columns at My Well Being.